Phone: +420 608 41 1046

Privacy Policy

Information for clients and non-clients on how to,
why and how personal data is processed at Sarava.

What is personal data

Personal data is any information relating to an identified or identifiable natural person to whom the personal data relate. The latter shall be deemed to be determined or determinable if a natural person can be identified, directly or indirectly, on the basis of, in particular, a number, a code or one or more elements specific to his or her physical, physiological, mental, economic, cultural or social identity. [1] The handling of such data may be restricted due to the right to privacy, and in the Czech Republic this area is mainly addressed by Act No. 101/2000 Coll., on the Protection of Personal Data, which still recognizes sensitive personal data (more details below in the category of personal data). From 25 May 2018, the protection of personal data will be regulated by Europe-wide Regulation (EU) 2016/679 of the European Parliament and of the Council.[2] This is the General Data Protection Regulation.

What is the processing of personal data

Processing of personal data means any operation or set of operations which the controller or processor systematically carries out in respect of personal data, by automated means or by other means, in particular collection, storage on information media, disclosure, modification or alteration, retrieval, use, transmission, dissemination, publication, storage, exchange, sorting or combination, blocking and destruction.

To whom you give your consent

The legal entity (S.R.O.) behind the eshop is Sarava s.r.o., Za vodárnou 1628/11, 182 00, Prague 8, ID No.: 19534850, VAT: CZ19534850, which operates the eshop, (hereinafter referred to as SARAVA) processes as a controller, i.e. determines how personal data will be processed and for what purpose.

Transaction data and personal data (contact data) may be provided to
ComGate Payments, a.s., with registered office in Prague 7 - Holešovice, Jankovcova 1596/14a, 170 00, ID: 279 24 505, VAT CZ27924505,
Stripe, 510 Townsend Street, San Francisco, CA 94103, USA, Attention: Stripe Legal,
, only for the purpose of processing online payments. The Client has the right to see the content of his data and any corrections made. Permission to share this information is voluntary, but it is also crucial for the use of this website.

What data we will process

Personal data provided by the user of the e-shop during purchase and registration. These are in particular contact details (username, first name, surname, address, email, telephone number), accounting and payment details (account number) in connection with the payment made to our account. These data are necessary for the purpose of providing the ordered services and bookkeeping. We will process user data for a period of one year.

Personal data provided by individuals who have expressed an interest in receiving our newsletter in the range of name, e-mail address. In case you express interest in our newsletter, we provide you with the opportunity to voluntarily consent to the processing of your personal data on the basis of the so-called double opt in. Consent can be withdrawn at any time via the unsubscribe link included in each message sent. We will process your data for as long as we offer the newsletter service.

Personal data is not only created by the user's interaction with your website. Personal data is also generated through technical processes such as contact forms, comments, cookies, analytics and third-party embedded data.

Privacy is important to us

At SARAVA we adhere to the following principles:

  • We don't ask for personal information unless we really need it.
  • We do not share your personal information with anyone else, except as a matter of law or to protect our rights.
  • We do not store personal information on our servers, unless it is an ongoing use of our services.

The privacy statement below also contains these principles. This privacy statement applies to all our services.

If you have an account on this site or have posted comments here, you may request to receive an export file of the personal information we hold about you, including any information you have provided to us. You can also request that we delete any personal data we hold about you. This option does not include data that we are required to retain for administrative, legal or security reasons.

You have the right to contact us at any time and exercise the right to access and correct the data we process, if you need this, please contact us using the contact form on our website.

Individuals seeking access to or seeking to correct, amend or delete inaccurate data should visit the My Account page to edit their personal information or email email [email protected] to request a complete deletion of their data.

At SARAVA, we respect your privacy, whatever information we may store when operating our site.

Website visitors

If you use our website, we may collect data about your visits. Like most website operators, SARAVA collects non-personal information that Internet browsers and servers provide. These include, for example, the type of browser, the preset language, the referring page, and the date and time of each visitor request. SaraVA collects this non-personal information in order to better understand site visitors. From time to time, SARAVA may publish a summary of this information, for example by publishing posts regarding user trends on the Site.

SARAVA also collects IP addresses for logged in users and for those users who comment on our site. SARAVA discloses the IP addresses of logged in users and commenting users only under the same conditions as when disclosing personal information, which is described below. An exception is the IP address of the commenting user, which is displayed to the site administrator.

Collection of personal data

SARAVA provides potentially personal information and personal information only to its employees and contractors who (i) need to know this information in order to process it on behalf of SARAVA or provide the services available on SARAVA's website, (ii) have agreed not to disclose such information to another party. By using our website, you agree to provide this information. SARAVA will never rent or sell potential personal information and personal information.

We declare that all personal data of users and visitors are considered confidential and are handled in accordance with Act No. 101/2000 Coll. We do not provide any personal data of our users to third parties.


In accordance with the provisions of Section 89 of Act No. 127/2005 Coll., on Electronic Communications, we hereby inform you that our website uses so-called cookies for its activities.

Cookies are short text files that a website sends to your browser. It allows the website to record information about your visit, such as the selected language and so on. The next visit to the site may be easier and more pleasant for you. Cookies are important because without them, browsing the Internet would be much more difficult. Cookies allow you to make better use of our website, take care of the data in your shopping cart and adapt its content to your needs. Cookies are used by almost every website in the world. Cookies are useful because they increase the user-friendliness of a repeatedly visited website.

The website uses anonymous Google Analytics cookies, which are provided by Google Inc. (hereinafter referred to as "Google") for the purpose of monitoring the use and analysis of the website. The information generated by these cookies is transmitted to Google, which uses it to analyse the use of the website and to provide other services related to website and internet activity. Google may share this information with third parties where required to do so by law or where those parties process the information on Google's behalf. Google will not associate the IP address with any other data stored by Google.

Third-party cookies may also be used in the context of activities (sharing and rating pages, adding comments, playing videos) on the social networks Facebook, Twitter, Google+ and others carried out on our site.

We use cookies, in addition to the purpose stated in the previous paragraph, only for the purposes set out in the Terms and Conditions.

Types of cookies used within the

uwoocommerce_cart_hash + woocommerce_items_in_cart
- They contain information about the cart as a whole and help WooCommerce with information when the data in the cart changes.

Contains a unique code for each customer so it recognizes which cart in the database is theirs.

Cookies do not contain any personal information

Standard web browsers (Internet Explorer, Mozilla Firefox, Google Chrome, etc.) support cookie management. Within the browser settings, you can manually delete, block or completely disable the use of individual cookies, they can also be blocked or allowed only for individual websites. For more detailed information, please use your browser's help. If your browser allows the use of cookies, we will assume that you agree to the use of standard cookies by our server.

Deactivating cookies in different browsers

Push notifications

On our website, we use push notifications to notify you of new content. Push notifications, or "notifications" are short information messages that appear on your computer desktop or mobile phone screen.

You can manage your login to push notifications in your browser, where you can deactivate them.

Deactivating push notifications in different browsers



All SARAVA sites do not use any advertising system.

Changes to the Privacy Statement

Although most changes will be small, SARAVA may make changes to the privacy statement. When this happens, clients will be notified of this change by e-mail.


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